Privacy Policy
Last updated: May 2026
JP CREW Solutions ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our recruitment services.
1. Information We Collect
We may collect the following personal information:
- Full name, email address, and phone number
- Employment history, qualifications, and resume/CV details
- Information submitted via our contact or application forms
- VIP membership self-evaluation responses
- Technical data such as IP address, browser type, and usage data
2. How We Use Your Information
We use the information we collect to:
- Match candidates to suitable employment opportunities
- Communicate with you regarding job roles and recruitment updates
- Deliver VIP membership services including CV rewrites and priority job access
- Send our monthly industry newsletter (with your consent)
- Respond to enquiries submitted through our website
- Improve our website and services
3. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Employers / clients — only with your knowledge and consent as part of the recruitment process
- Service providers — third-party platforms we use to operate our business (e.g. email delivery, cloud storage), bound by confidentiality agreements
- Regulatory authorities — where required by law
4. Data Retention
We retain your personal information for as long as necessary to provide our services, fulfil the purposes outlined in this policy, and comply with legal obligations. Candidate profiles are typically retained for up to 2 years after last contact, unless you request earlier deletion.
5. Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights
Under Australian Privacy Law (Privacy Act 1988), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us at info@jpcrew.com.au.
7. Cookies
Our website may use cookies to improve your browsing experience. You can set your browser to refuse cookies, though some parts of the site may not function properly as a result.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: